This policy describes what information Clifton Photographic Company may collect about you, how we make use of the information you give to us, how we protect it and how you can notify us of changes. If you are asked to provide information to us, it will only be used in the ways described in this policy and for the purpose of providing excellent service and products. This policy may be updated from time to time (see latest version date at end of document).
WHO ARE CLIFTON PHOTOGRAPHIC COMPANY?
Clifton Photographic Company Limited is a studio offering family portraits and makeover photography experiences. We are registered in England and Wales as Company Number: 04401698. Our Registered Office is: 74 Alma Road, Clifton, Bristol BS8 2DJ and our VAT
Registration Number is: 783684675.
WHAT DATA DO WE COLLECT?
We may collect the following information:
HOW DO WE USE THIS INFORMATION?
We gather and use information about individuals in order to provide products and services. Collecting your data helps us understand what you are looking for from the company, enabling us to deliver a personalised photoshoot experience and improved products and services. We may collect personal data from website/social media registrants. If you provide your data in this way, we may use it to maintain email, telephone and offline contact with you.
We also collect information to better understand how visitors use our website and to present timely, relevant information to them.
Specifically, we may use the data:
Your Name, your Family’s names and/or your Business Name
Contact information including email address and telephone number
Gift recipient name/s, address and other contact details, plus the nature of your relationship to them
Demographic information such as postcode, preferences, your age, your children’s ages
Website usage data
Credit and/or debit card details for the purpose of deposits and payments for services or goods ordered.
Other information relevant to providing a personalised service
Other information relevant to customer enquiries
Other information pertaining to customer surveys, special offers and promotions
WHERE DO WE PROCESS YOUR DATA AND HOW DO WE KEEP IT SECURE?
We process data at our head office at: 74 Alma Road, Clifton, Bristol BS8 2DJ, at the studio you attend (Bristol or Bath), and (under contract) at the sites of data processors and third parties appointed by us. Any personal information we hold about you is stored and processed under data protection and GDPR guidelines. Our processors are bound by contract to follow the same GDPR laws. Some of these processors may be outside the EEA.
We take appropriate steps to maintain our customers’ data in a secure environment to prevent unauthorised disclosure or access to your information. We have implemented strong, physical and electronic security safeguards. Our database is encrypted, meaning it is unreadable to any individual without authorised access.
WE WILL NEVER LEASE, DISTRIBUTE OR SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES UNLESS THE LAW REQUIRES US TO.
WHAT CHOICES DO I HAVE ABOUT HOW MY DATA IS USED?
You can request that we correct any inaccuracies in the data we hold on you, by contacting us by one of the methods below.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of the methods below.
You may opt out of receiving marketing information from us by email or in writing or by using the ‘unsubscribe’ link in our marketing emails.
You may request a copy of the data held about you by writing to us. A fee may be charged.
WHAT HAPPENS WHEN THIS POLICY CHANGES?
Changes may be necessary to this policy to reflect legal or data processing developments. If we change the policy we will provide information on our website so that users can review the changes. Any significantly different use of your data will be communicated to you and you will be able to choose whether you agree to the new use.
COPYRIGHT AND THE IMAGES WE TAKE OF YOU
Clifton Photographic Company retain the copyright of all images taken. Our favourite images are used for promotional purposes online on our website and via social media, and offline on our exhibition displays. If you do not wish your images to be used for these purposes you must state this at time of ordering using the model release tick box on your order contract.
HOW YOU CAN CONTACT US
Send us an email to: firstname.lastname@example.org
For our own internal records
To personalise your experience with us
To process online orders and online registrations forms
To process customer orders under contract (see separate terms and conditions)
To improve products and services
To contact you in response to a specific enquiry
To send you promotional emails or call you about products, services or offers that we think may be relevant to you.
To contact you via email, telephone or mail for market research reasons
Write to us at: Clifton Photographic Company, 74 Alma Road, Clifton, Bristol BS8 2DJ
Last Updated: 13/7/2018
Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.
In accordance with the GDPR, we must inform site visitors that we are using cookies on this site. The Cookies used on this site are:
svSession-Persistent-Identifies unique visitors and tracks a visitor’s sessions on a site
smSession-Persistent (Two weeks)-Identifies logged in site members
TSxxxxxxxx (where x is replaced with a random series of numbers and letters)-Persistent-Security
TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)-Persistent-Security
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.